Complete the Customer Survey and receive a coupon for a FREE sandwich!

Here’s a step-by-step guide on how to take the customer survey:


  1. Purchase Receipt: You’ll need a recent Chick-fil-A purchase receipt with a survey invitation code.
  2. Internet Connection: A stable internet connection is required to access the survey website.
  3. Device: A computer, smartphone, or tablet to access the website.

Steps to Take the Survey

  1. Visit the Survey Website: To begin, simply visit and have your invitation ready.
  2. Language Selection: The default language is usually English, but there may be an option to take the survey in Spanish or other languages.
  3. Enter the Survey Code: Look for the survey code on your Chick-fil-A receipt. This is usually a unique series of numbers and/or letters. Enter this code into the appropriate field on the website.
  4. Start the Survey: Click the ‘Start’ or ‘Begin Survey’ button to proceed.
  5. Answer Questions: You’ll be presented with a series of questions about your recent visit to Chick-fil-A. This may include questions about the quality of food, cleanliness of the facility, friendliness of the staff, and overall experience. Answer all questions honestly.
  6. Additional Feedback: Some surveys provide a text box for you to enter any additional comments or suggestions. Use this space to provide specific feedback that wasn’t covered in the multiple-choice questions.
  7. Submit the Survey: Once you’ve answered all questions, click the ‘Submit’ button to complete the survey.
  8. Receive Coupon or Offer: After completing the survey, you’ll usually receive a validation code or a coupon for a free item or discount on your next visit. Write this code down on your original receipt or print it out, depending on the instructions provided.
  9. Redeem the Offer: On your next visit to Chick-fil-A, bring the receipt with the validation code or the printed coupon to redeem your offer.

Important Points to Note

By participating in the survey, you’re helping Chick-fil-A improve its services and offerings.


The Customer Survey is an online feedback platform where Chick-fil-A customers can share their dining experiences. By visiting the website and entering a unique code found on their purchase receipt, customers can answer a series of questions about food quality, service, cleanliness, and other aspects of their visit. The survey aims to collect valuable insights to help Chick-fil-A improve its services and offerings. In return for their time and feedback, participants often receive a coupon or promotional offer for a free item or discount on their next visit to the restaurant.

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